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    CTER Technical Support

Please Note: CTER Technical Support is only available to students enrolled in the CTER program at the University of Illinois.

   

* Resources for CTER Students: Follow this link to find information on passwords, NetIDs and others
* Mac Users: If you don't already have them installed, download User Authentication Module (UAM) for Mac OS X (this allows you to access Windows servers, such as the College of Education web server)
* Frequently Asked Questions
* Software Webstore: Distributes free and discounted site licensed software (including Antivirus).

*

Campus Stores Computer Center sells software at discounted prices to UIUC students, staff, and faculty.

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Resources for CTER Faculty

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Contact Tech Support:

We are ready to respond to your request. Choose one of the options below to contact us:

Moodle Tech Support Forum (this is the better way for you to get an answer from us.)

Office Hours (Spring 2004)
...
M
T
W
Th
F
Pedro
11am-5pm
11am-5pm
11am-5pm
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Tony
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10am-5pm
12-5pm
10am-5pm
Melissa
(h)9am-5pm
9-10am
&
12-5pm
9am-4pm
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(h)9am-5pm
Doe-Hyung
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8:30am-12:30pm
8:30am-12:30pm
8:30am-12:30pm
&
3pm-5pm
8:30am-2:30pm

*

To use our toll free number dial:
1-800-252-1360 
then the operator will ask you to enter 1, 
then dial 4-3510; 
or call direct by dialing 217-244-3510

Technology Support Staff
Pedro Willging
AIM: willging99


Tony Hursh
AIM: TonyCTERGuy


Doe-Hyung Kim
AIM: cterdkim12